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Channel: Offering "private support" as part of a public support community
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Offering "private support" as part of a public support community

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Do note that in:all exists. That’ll show both public and personal in one search.

If I recall history correctly, the idea was to enforce separation between personal messages and public topics. Minimize any confusion over what is public and what is personal. That said, group inboxes blur that separation quite a bit.

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