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Offering "private support" as part of a public support community
Jeff Atwood: If you have specific feedback on how to make Discourse better in this role, let us know. This is also on the searching of Private Messages thing. My users (and I) struggle to find...
View ArticleOffering "private support" as part of a public support community
This even seems like a bug. I would expect the advanced filter “posted by” to search for posts by that person and not mentions. Read full topic
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Offering "private support" as part of a public support community
The advanced filter does get them (with @mention in the search term) but that is a little too technical for my very untechnical users who will just type in the name of the person and expect them to...
View ArticleOffering "private support" as part of a public support community
Thanks @nathank, this sounds like a reasonable request to me, we should be able to fix this by adding topic participants in PM search data. Read full topic
View ArticleOffering "private support" as part of a public support community
Yesterday, I merged a fix that includes topic participants in PM search data @nathank. Note that it works for new PMs only by default, if you would like to have it reply retroactively, you would need...
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